CloudSignLab

Help centerYour account and sign-in

Your profile and account settings

Change your name, photo, language, email address and password, and see where you are signed in.

Updated September 29, 2026

In this section: Your account and sign-in

Everything about your own account lives in the Account part of the menu: Profile, Security, Notifications, Billing and Support. These settings belong to you, not to an organization, so they follow you into every organization you are part of.

Profile

The Profile page

  • Avatar: click the round picture to upload a photo (JPG, PNG or WebP, up to 5 MB). Your colleagues see it next to your name.
  • Name: when you sign up, your name comes from your email address. Enter your full name here and click Save.
  • Language: pick English, Spanish or German. The app switches at once; emails follow the language you last signed in with.

Choosing your language

Security

  • Email: type a new address and click Save. We first send a confirmation to your current address, then a link to the new one. The change is made only when you have clicked both, so nobody can move your account to their own address.
  • Password: see "Reset a forgotten password".
  • Passkeys and Two-factor Authentication: see their own articles.
  • Active Sessions: every browser and device where you are signed in. Do not recognize one? Click the bin icon to sign it out, then change your password.

Active sessions

  • Recent security activity: sign-ins and security changes on your account in the last 30 days.

The Security page works on your phone as well.

The Security page on a phone

Notifications

Everything appears under the bell at the top of the app. On Notifications you choose which of them you also want by email. Security emails, such as a sign-in from a new device, are always sent.

Appearance

Click the sun icon at the top to choose light or dark mode, a colour palette, corner radius and font. These choices are saved in the browser you are using.

See also