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Customer security questionnaires

Answer security questionnaires once, reuse every time

Customers under NIS2 and other rules send their suppliers security questionnaires, often as Excel files. CloudSignLab fills them from your approved answers, lets you check every answer and gives you back the customer's own file, ready to send.

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Answer security questionnaires once, reuse every time

Why questionnaires take so long

  • Every customer asks differently

    The same question about backups or access control comes in a different wording, order and file for each customer.

  • Answers must be consistent

    Two customers who compare notes should get the same, checked answer, backed by the same policy or evidence.

  • Proof is expected

    Customers increasingly ask for certificates, policies and records, not only yes or no.

  • Deadlines are short

    Questionnaires arrive in the middle of a sale or a contract renewal and need an answer within days.

How CloudSignLab helps

  • Import the customer's Excel file

    CloudSignLab finds the question and answer columns; you check the preview and start. Answers are written only into the answer column.

  • Answers from your library

    Questions are matched by keywords in any language and by ISO 27001 and NIS2 codes to your approved answers; VDA ISA (TISAX) files are recognised by their control numbers.

  • Nothing is sent unchecked

    Every suggestion waits for a person to accept, edit or skip it; then download the customer's file with your answers filled in.

  • A trust page for documents

    Share your security status and let customers request documents under your terms, with a record of who opened what.

Read the questionnaires guide →

Questions about questionnaires

Which file formats can I import?

Excel files (.xlsx) up to 10 MB. Save older .xls files as .xlsx first. VDA ISA (TISAX) questionnaires are recognised.

Do I need to write all answers myself first?

No. Where you have no approved answer yet, you get the control library's starter answer, marked so you adapt it to your organization before accepting it.

Answer your next questionnaire with CloudSignLab

Start free, write your standard answers once and reuse them for every customer.

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