Terms and Conditions

Last updated: 24 September 2026. These terms are also available in Spanish; where the two versions differ, the Spanish version prevails.

1. Who we are

CloudSignLab (the "Service") is provided by MEGITS Intelligent SL, CIF B93978385, Calle Alejandro Dumas 17, 29004 Málaga, Spain ("we", "us"). Contact: info@megits.com.

2. Business use only

The Service is intended for businesses and professionals. By creating an account or using the Service you confirm that:

• you are at least 18 years old;
• you use the Service for business or professional purposes, not as a consumer; and
• if you act on behalf of an organization, you are authorized to accept these terms for it.

3. Your account

• Provide accurate information and keep it up to date.
• Keep your sign-in details confidential. We strongly recommend enabling two-factor authentication or passkeys.
• You are responsible for activity under your account and must tell us promptly at privacy@cloudsignlab.com if you suspect unauthorized access.

4. Organizations and roles

Organizations can invite members and assign roles. Organization owners and administrators are responsible for who they invite, the roles they assign and the actions taken within their organization, and must ensure they have a lawful basis to share members' data with us.

5. Acceptable use

You must not:

• use the Service for anything unlawful, fraudulent or harmful;
• attempt to access accounts, data or systems without authorization, or probe, scan or test the vulnerability of the Service without our prior written permission;
• use the Service to test, scan or attack systems you do not own or are not explicitly authorized to test;
• upload malware or content that infringes others' rights;
• interfere with the Service, overload it, or access it by automated means except through interfaces we provide;
• resell, sublicense or provide the Service to third parties without our written agreement; or
• reverse engineer the Service, except where the law expressly allows it.

If you find a security issue, please report it responsibly to privacy@cloudsignlab.com.

6. Your data

You keep all rights to the content and data you or your organization add to the Service ("Customer Data"). You give us permission to host and process Customer Data only to provide, secure and support the Service. Where we process personal data on your behalf, we act as a processor under our data processing terms, available on request. Our Privacy Policy explains how we process personal data as a controller.

7. Plans, fees and payment

• Paid plans are billed in advance through our payment provider, Stripe, and renew automatically until cancelled.
• Prices exclude taxes unless stated otherwise. You are responsible for applicable taxes.
• We may change prices with at least 30 days' notice; the change applies from your next billing period.
• Unless required by law, fees already paid are not refundable.

8. Availability and changes to the Service

We work to keep the Service available and secure, but we do not guarantee uninterrupted or error-free operation. We may carry out maintenance and improve, change or discontinue features. Specific service levels apply only if agreed in writing.

9. Intellectual property

The Service, including its software, design, logos and the names "CloudSignLab" and "MEGITS", belongs to MEGITS Intelligent SL or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription in accordance with these terms. If you send us feedback, we may use it freely.

10. Suspension and termination

• You can stop using the Service and delete your account at any time.
• We may suspend or terminate access if you breach these terms, if required by law, or to protect the Service or other users from a security risk. Where reasonable, we will give notice first.
• After termination, we delete Customer Data in line with our Privacy Policy. You are responsible for exporting any data you need before closing your account.

11. Liability

• The Service is provided "as is" to the extent permitted by law.
• We are not liable for indirect or consequential loss, including loss of profits, revenue, data or business interruption.
• Our total liability arising from the Service in any 12-month period is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim.
• Nothing in these terms limits liability that cannot be limited by law, including liability for wilful misconduct or gross negligence.

12. Changes to these terms

We may update these terms. For significant changes we will notify account holders at least 30 days in advance. Continuing to use the Service after the changes take effect means you accept them.

13. Governing law and jurisdiction

These terms are governed by Spanish law. Disputes are subject to the courts of Málaga, Spain.

14. Contact

MEGITS Intelligent SL — Calle Alejandro Dumas 17, 29004 Málaga, Spain — info@megits.com.