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Run access reviews

Check regularly who has access to each system and decide for every account: keep, change or remove.

Updated September 29, 2026

In this section: Audits, training and reviews

NIS2 Article 21(2)(i) and ISO 27001 A.5.18 expect you to check regularly who has access to your systems and to remove what is no longer needed. Access reviews guide a reviewer through that check, one account at a time, and keep the result as proof. Reviews are numbered AR-1, AR-2 and so on.

How to start a review (owners and admins)

  1. In your organization, open Access reviews in the menu and click Start a review.
  2. Enter a Title and the System or application, and link an Asset if you keep one for it.
  3. Choose the Reviewer and a Due date, then click Save review. The reviewer can open this review and decide on the accounts even without access to the whole register.

How to review the accounts (reviewer)

  1. Open the review. Reviewers who are members find it in their Tasks.
  2. Under Accounts, use Paste accounts to paste the list exported from the system: one account per line, with the access after a semicolon or a tab, for example "anna@example.com; Administrator". Or use Add this organization's members.
  3. For each account choose Keep, Change or Remove, add a Note if useful, and click Save decisions. Keep all undecided saves time when most accounts are fine.
  4. When every account is decided, click Complete review and add a Conclusion.

Completing locks the decisions. CloudSignLab does not change the system for you: carry out the changes and removals in the system itself.

Tips

  • A review can hold up to 500 accounts.
  • Open reviews appear in the reviewer's Tasks and get a reminder once they are overdue.
  • Only owners and admins can cancel a review.
  • Account names are never written to the audit log; it records only counts and decisions.
  • Members do not see the Access reviews menu; they only open reviews given to them.
  • Access reviews are included from the Professional package; your package may limit the number of reviews.

See also